Onboarding

Select Tenant -> Client -> LLC -> MID and keep it active across screens.

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Workspace Overview

Runtime Billing

Runtime

Local review

Use this workspace to manage onboarding, uploads, reconciliation, and exports in one place.

Active Scope

No MID selected

Create or select a hierarchy, then uploads, Plaid syncs, and reconciliation will stay pinned to that active MID.

Next Best Action

Create or select a MID

Start in Onboarding, then move to Upload + Mapping, Reconcile + Results, and finally exports or diagnostics.

Operating Model

How Numasync Handles Real-World Feed Topology

Multiple Bank Accounts

One MID can ingest multiple bank accounts. Each feed stays separated by account_id, then rolls up into the same reconciliation period for that MID.

Multiple Processor Feeds

You can combine multiple processor sources under one MID as long as payouts carry distinct source account identifiers or mapped aliases.

Less Mapping Noise

Folder uploads collapse into representative sample files for each document family. You map once, then the remaining files inherit the same template path.

First-Time Checklist

Use this checklist to complete your first reconciliation run end-to-end for the active MID.

Select Existing Hierarchy

Choose where this reconciliation run should operate.

Quick Create Hierarchy

Hierarchy Snapshot

Bank Feed Upload (CSV or PDF)

You can upload individual files, an entire folder, or both. Only CSV and PDF files are queued.

Analyze & Preview Mapping: validates file structure and opens mapping wizard before import.

Processor Feed Upload (CSV or PDF)

Use folder upload for batches of statements. Numasync will pick one representative sample per document family for mapping and apply that template to the rest.

Analyze & Preview Mapping: review required fields and transform suggestions before import.

Mapping Wizard Queue

Each file must be confirmed before ingest. Required fields cannot be skipped.

Ingest Feedback

Time File Type Raw Normalized Duplicates Quarantined Rows Ingestion ID Attributed MID Status Validation Audit Export

Manage Hierarchy

Search, edit, and archive Tenants, Clients, LLCs, and MIDs. Archiving is soft-delete and preserves auditability.

Hierarchy Records

Type ID Name / Code Status Tenant Actions

User Management

Create users, assign roles, set tenant/client/MID access, and deactivate accounts.

Users

Email Name Global Admin Active Organizations Memberships Actions

Quarantined Uploads

ID Type Provider File Reason Status Uploaded Actions

Re-map Quarantined File

Loaded Statements

Select an active MID to view loaded statements.

Imported Statements For Active MID

Imported File Type Rows Bank Tx Settlements Fee Detail Rows Date Window Ingestion ID Actions

Run Reconciliation

Preflight has not been run for the current selection.
Data availability appears after preflight runs.

Run Progress

  1. Imported
  2. Normalized
  3. Matched
  4. Offset Applied
  5. Locked

Run Summary Card

Verification status appears after a run is loaded.
Selected metric details
Click a summary tile or lifecycle chip above to inspect the transactions behind that total.
Review detailed matches, offsets, and exceptions
Filters
Status Pass Confidence Settlements Bank Tx Amount Delta Date Delta Notes
Filters
Reason Amount Status Explanation Linked Tx
Filters
Exception guide: Apply Recommended follows the safest action the engine already chose. Widen / Search Nearby Dates means widen the date search a few days to catch cutoff timing. Group Split Deposits is for one-to-many or many-to-one deposit behavior. Accept As Offset is only for real fees, reserves, or timing differences. Review / Override Mapping is for wrong MID/account routing. Resolved exceptions stay visible in All Statuses with action history and an Undo option.
Type Status Suggested Lifecycle Details Action

Diagnostics Overview

Support Tools

Bundles include run metadata, mappings, analyzer output, summary, matches, offsets, and exceptions. Raw files are excluded unless enabled.


            

          


          

            

              
Run Console

              
            

            

          


          

            
Recent Ingestion Attempts (Last 20)

            

              

                
                  

                    Time
                    Status
                    File
                    Provider
                    Mapping Artifact
                    Template
                    Raw
                    Normalized
                    Duplicates
                    Quarantine
                    Error Summary
                  

                
                
              

            

          


          

            
Recent Reconciliation Runs (Last 20)

            

              

                
                  

                    Run
                    State
                    Matches
                    Offsets
                    Exceptions
                    Auto-match %
                    Duration (s)
                    Action
                  

                
                
              

            

          

        


        

          

            
App Settings

            
Use these GUI controls to manage tutorial/guided behavior, enhanced mapping suggestions, PDF OCR policy, and demo mode without backend edits.

          


          

          

          

          

          

          

          

          

            

              
My Preferences

              
            

            

          

        


        

          

            

              
My Account

              
            

            
Update your profile and timezone for this account.

            

              
              
              
              

                
              

            

          


          

            

              
MFA Security

              
            

            
Use an authenticator app with TOTP codes. Recovery codes are shown once when MFA is enabled, so save them somewhere safe.

            
MFA status unavailable until account data loads.

            

              
              
              
            

            
            
            
          


          

            
Change Password

            
Changing password signs out active sessions.

            

              
              
              
              

                
              

            

          

        


        

          

            

              

                
Portfolio Dashboard

                
Aggregated visibility across assigned clients, entities, and MIDs. Access stays strictly scoped by workspace entitlements and user assignments.

              

              
            

            
            
            

          

          

            
Portfolio Summary

            

              

                
                  

                    Merchant / Client
                    MIDs
                    Gross Sales
                    Net Deposits
                    Processor Fees
                    Effective Rate
                    Chargebacks
                    Exceptions
                    Fee Alerts
                  

                
                
              

            

          

          

            
Portfolio Fee Alerts

            

              

                
                  

                    MID
                    Category
                    Fee Name
                    Actual
                    Expected
                    Variance
                    Status
                  

                
                
              

            

          

          

            
Portfolio Exceptions

            

              

                
                  

                    MID
                    Type
                    Status
                    Suggested Action
                    Details